Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Lyrelle.

We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received and verified.

Orders are not processed, shipped, or delivered on weekends or public holidays.

Estimated Delivery Times

Delivery times vary depending on your location:

United States: 5–7 business days
Canada: 5–7 business days
Europe: 7–10 business days
Australia & New Zealand: 7–10 business days
Rest of the World: 10–15 business days

Please note that these delivery times are estimates and may vary due to customs processing, local courier delays, weather conditions, peak seasons, or other factors beyond our control.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 48 hours for tracking updates to appear after shipment.

Shipping Fees

We currently offer FREE shipping on all orders.

No minimum purchase is required.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Lyrelle is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping details provided by the customer.

Delayed Shipments

While we strive to meet all estimated delivery times, occasional delays may occur due to circumstances outside our control.

We appreciate your patience and understanding in such situations.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at:

support@lyrelle.com

Please include your order number and clear photos of the issue so our team can assist you promptly.

Contact Us

If you have any questions regarding your shipment, please contact:

Lyrelle