Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Lyrelle. By accessing our website and purchasing our products, you agree to be bound by the following Terms of Service.

1. General

Throughout the site, the terms "we", "us", and "our" refer to Lyrelle. By using our website, you agree to these Terms of Service and all applicable policies referenced herein.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Products

Lyrelle offers shapewear, bras, lingerie, dresses, and related apparel products.

We make every effort to display product colors, features, and descriptions as accurately as possible. However, we cannot guarantee that your device will display colors exactly as intended.

We reserve the right to limit quantities, discontinue products, or modify product offerings at any time.

3. Orders

By placing an order, you agree that all information provided is accurate and complete.

We reserve the right to refuse, cancel, or limit any order suspected of fraud, unauthorized activity, or violations of these Terms.

Orders cannot be cancelled once they have been placed and processed.

4. Pricing

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors, product information errors, or technical inaccuracies at any time.

5. Shipping & Delivery

Orders are typically processed within 1–3 business days.

Estimated delivery times:

  • United States: 5–7 business days

  • Canada: 5–7 business days

  • Europe: 7–10 business days

  • Australia: 7–10 business days

  • Other destinations: 10–15 business days

Delivery estimates are not guaranteed and may vary due to customs, carrier delays, holidays, weather conditions, or other circumstances beyond our control.

6. Refunds & Returns

Due to the intimate nature of our products, we do not accept returns or exchanges for reasons such as sizing issues, change of mind, or personal preference.

Refunds may be considered only if:

  • The item arrives damaged

  • The item arrives defective

  • An incorrect item is received

Requests must be submitted within 7 days of delivery and include photographic evidence.

All refund decisions are made at Lyrelle's sole discretion.

7. Intellectual Property

All content on this website, including images, graphics, branding, product descriptions, logos, designs, and text, is the property of Lyrelle and may not be copied, reproduced, or distributed without prior written permission.

8. Limitation of Liability

Lyrelle shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our products, website, or services.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

9. Privacy

Your use of our website is also governed by our Privacy Policy.

10. Contact Information

For any questions regarding these Terms of Service, please contact:

Lyrelle

Email: support@lyrelle.com

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